CONTENT MIGRATED TO THIS PAGE:

  • form mail
  • ftp
  • server side includes
  • telnet & ssh
  • support request form

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support services

form mail instructions

FormMail is a script, which takes the results of any form and sends them to a specified user. You don’t need any programming knowledge or multiple scripts for multiple forms.

If you can create a basic form in HTML, formmail will send the gathered information to your e-mail account.

  1. Create a form with any decent web page creation software.
  2. The form action line should be:

<form method=”POST” action=”http://yourdomain.com/cgi-bin/formmail.pl”>

NOTE: Notice that the path is /cgi-bin. This is the path to your CGI BIN, which holds the formmail.pl script.

The formmail.pl script will do all the programming work for you. You alter the behavior of formmail by using hidden fields in your form.

There is only one form field that you must have in your form for Formmail to work correctly. This is the recipient field.

required form fields

Field: recipient

This form field allows you to specify to whom you wish for your form results to be mailed. Most likely, you will want to configure this option as a hidden form field with a value equal to that of your e-mail address.

<input type=hidden name=”recipient” value=”username@your_domain.com”>

NOTE: You must upload a filed called “allowedRecipients” (no extension) into your cgi-bin folder in ASCII mode. This file MUST contain the email addresses you enter in this field for any form you create. Only email addresses listed in that file can receive email through formmail .

optional form fields

Field: subject

The subject field will allow you to specify the subject that you wish to appear in the e-mail that is sent to you after this form has been filled out. If you do not have this option turned on, then the script will default to a message subject: WWW Form Submission

If you wish to choose what the subject is:
<input type=hidden name=”subject” value=”Your Subject”>

To allow the user to choose a subject:
<input type=text name=”subject”>

Field: email

This form field will allow the user to specify their return e-mail address. If you want to be able to return e-mail to your user, I suggest that you include this form field and allow them to fill it in. This will be put into the From: field of the message you receive.

<Input type=text name=”email”>

Field: realname

The realname form field will allow the user to input their real name. This field is useful for identification purposes and will also be put into the From: line of your message header.

<Input type=text name=”realname”>

Field: sort

This field allows you to choose the order in which you wish for your variables to appear in the e-mail that FormMail generates. You can choose to have the field sorted alphabetically or specify a set order in which you want the fields to appear in your mail message. By leaving this field out, the order will simply default to the order in which the browsers sends the information to the script (which isn’t always the exact same order they appeared in the form). When sorting by a set order of fields, you should include the phrase “order:” as the first part of your value for the sort field, and then follow that with the field names you want to be listed in the e-mail message, separated by commas.

To sort alphabetically:
<input type=hidden name=”sort” value=”alphabetic”>

To sort by a set field order:
<input type=hidden name=”sort” value=”order:name1,name2,etc…”>

Field: redirect

If you wish to redirect the user to a different URL, rather than having them see the default response to the fill-out form, you can use this hidden variable to send them to a pre-made HTML page.

To choose the URL the user will end up at:
<input type=hidden name=”redirect” value=”http://your_domain.com/filename.html”>

To allow the user to specify a URL he wishes to travel to once the form is filled out:
<input type=text name=”redirect”>

Field: required

You can now require for certain fields in your form to be filled in before the user can successfully submit the form. Simply place all field names that you want to be mandatory into this field. If the required fields are not filled in, the user will be notified of what they need to fill in, and a link back to the form they just submitted will be provided.

If you want to require that the user fill in the email and phone fields in your form, so that you can reach them once you have received the mail, use a syntax like:
<input type=hidden name=”required” value=”email,phone”>

Field: env_report

Allows you to have Environment variables included in the e-mail message you receive after a user has filled out your form. Useful if you wish to know what browser they were using, what domain they were coming from or any other attribute is associated with environment variables. The following is a short list of valid environment variables that might be useful:

REMOTE_HOST – Sends the hostname making a request.

REMOTE_ADDR – Sends the IP address of the remote host making the request.

HTTP_USER_AGENT – The browser the client is using to send the request. General format: software/version library/version.

If you wanted to find the remote host and browser sending the request, you would put the following into your form:
<input type=hidden name=”env_report” value=”REMOTE_HOST,HTTP_USER_AGENT”>

Field: title

This form field allows you to specify the title and header that will appear on the resulting page if you do not specify a redirect URL

If you wanted a title of “Feedback Form Results”:
<input type=hidden name=”title” value=”Feedback Form Results”>

Field: return_link_url

This field allows you to specify a URL that will appear as “return_link_title”, on the following report page. This field will not be used if you have the redirect field set, but it is useful if you allow the user to receive the report on the following page, but want to offer them a way to get back to your main page.

<Input type=hidden name=”return_link_url” value=”http://your_domain.com/filename.html”>

Field: return_link_title

This is the title that will be used to link the user back to the page you specify with return_link_url. The two fields will be shown on the resulting form page as: <ul> <li><a href=”return_link_url”>return_link_title</a> </UL>

<input type=hidden name=”return_link_title” value=”Back to Main Page”>

Field: background

This form field allows you to specify a background image that will appear if you do not have the redirect field set. This image will appear as the background to the form results page.

<Input type=hidden name=”background” value=”http://your_domain.com/image.gif”>

Field: bgcolor

This form field allows you to specify a bgcolor for the form results page in much the way you specify a background image. This field should not be set if the redirect field is.

For a background color of white:
<input type=hidden name=”bgcolor” value=”#FFFFFF”>

Field: text_color

This field works in the same way as bgcolor, except that it will change the color of your text.

For a text color of black:
<input type=hidden name=”text_color” value=”#000000″>

Field: link_color

Changes the color of links on the resulting page. Works in the same way as text_color. Should not be defined if redirect is.

For a link color of red:
<input type=hidden name=”link_color” value=”#FF0000″>

Field: vlink_color

Changes the color of visited links on the resulting page. Works exactly the same as link_color. Should not be set if redirect is

For a visited link color of blue:
<input type=hidden name=”vlink_color” value=”#0000FF”>

Field: alink_color

Changes the color of active links on the resulting page. Works exactly the same as link_color. Should not be set if redirect is.

For a visited link color of blue:
<input type=hidden name=”alink_color” value=”#0000FF”>

Any other form fields that appear in your script will be mailed back to you and displayed on the resulting page if you do not have the redirect field set.

problems using formmail

If you have problems using Formmail, there are several things that you can do.

  1. Be sure that your AllowRecipients file has been uploaded to your cgi-bin and that the emails are listed one per line.
  2. Visit the Formmail Home Page.
    NOTE: If you decide to download Formmail from this site, be sure to download the UNIX version. Even if you are running Windows or Mac OS, your CGI-Bin is on a UNIX system.
  3. Visit the Formmail FAQ.
  4. Download your own copy of Formmail.

ftp

FTP (file transfer protocol) programs are available from a number of difference sources including:

  • FileZilla – Free FTP program for windows and linux
  • Transmit – Mac based FTP Program

When connecting through any FTP program, you need 3 pieces of information:

  1. Your FTP server is: yourdomain.ext
  2. Your Username is established when you host with us.
  3. Your Password is established when you host with us.

NOTE: Most FTP programs have an active/passive setting when connecting. Be sure you are set to passive when connecting to our servers.

Upon successfully logging into your domain through FTP, your web files are located in the /yourdomainname.ext/www folder.

uploading files

Some files need to be uploaded in ASCII while others need to be uploaded in Binary. Here are some common formats and the transfer type you should use:

  • Binary
    all images(.jpg, .gif, .png), javascript(.js), html (.html and .htm), php files and tar balls (.tar, .tar.gz)
  • ASCII
    executables scripts like .pl, .cgi, .htaccess and .txt files.

directory permissions

The permissions of any given directory need be changed depending on their purpose:

Default Directory Permissions: When creating a directory, the server will automatically give it the following permissions:
drwx r x r x (0755)

For Directories that are intended to be writable by the public, you can use:
drwx rwx rwx (0755)

NOTE: When creating directories that are publicly accessible (0777), be aware that any script running on the server, will be able to publish content to the directory in question. While we have a very good and responsible shared hosting clientele it’s smart to remember that good fences make good neighbors.

To that end — we typically run PHP as a cgi module. This means that your script will run as your username instead of as nobody. Directory permission can thus be set to 0755 instead of 0777 providing you with greater security. If you want or need to run PHP as an apache module along with it’s security flaws, you will need to contact us.

server side includes

What are Server-Side Includes?

Server Side Include (SSI) is a feature of CGI (in conjunction with your server) that allows you to dynamically insert a piece of information including the current date, any HTML file, and execute CGI/PERL scripts in your web page. The browser displays the SSI code as if it was hard coded onto that page.

SSI is enabled by default on all .html files.
If you want SSI enabled on pages with a different extensions (like .htm and .html), you can create an .htaccess and put the following three lines in it, then upload it:

<FILES*.htm*>
SetHandler server-parsed
</FILES>

How can I use SSI on my web pages?

To display the current date and time:

  1. Add the following SSI code to your web page:
    <!–#echo var=”DATE_LOCAL” –>
  2. Save your web page with the extension .html
    The result is: Wednesday, 09-Nov-2022 11:28:46 PST

To display the last modified date of a web page:

  1. Add the following SSI code to your web page:
    <!–#flastmod file=”web_page_name.html” –>
  2. Save your web page with the extension .html
    The result is: Friday, 28-Oct-2022 05:29:16 PDT
    (We used the following code because this page is called index.html)
    <!–#flastmod file=”index.html” –>

To include a document inside another:

  1. Add the following SSI code anywhere on your web page: (The included file doesn’t have to be a “.htm” file. It can also be a “.txt” file (ie: myfile.txt).)
    <!–#include file=”myfile.htm”–>
  2. Save your web page with the extension .html

To execute a CGI script or command directly from a web page:

  1. Add the following SSI code to your web page: (Of course, you’ll need to change “myscript.cgi” to the script you’re trying to call.)
    <!–#exec cgi=”/cgi-bin/myscript.cgi”–>
  2. Save your web page with the extension .html

To include the results of a CGI script in a web page:

  1. Add the following SSI code to your web page: (Of course, you’ll need to change “myscript.cgi” to the script you’re trying to call.)
    <!–#include virtual=”http://www.yourdomain.com/cgi-bin/myscript.cgi” –>
  2. Save your web page with the extension .html

telnet | ssh

Secure Shell (SSH) Overview

Telnet access is only available with an SSH Client. We recommend one of the following:

  • Putty – free but not so user friendly
  • SecureCRT – not free but intuitive interface, worth the price.

SSH access is only available upon request.
If you would like SSH access, please call us 505-438-0505.

What is Secure Shell (SSH)?

When you SSH to your domain, you are controlling it, using the operating system of the server. Any commands you enter are run on the server (not your local PC) and operate according to the command parameters on the server.

Secure Shell (SSH) provides a command line interface that lets you run commands to modify the contents of your web site It encrypts all the data sent and received, providing a high level of security.

File and Directory Permissions

There are three levels of file permissions; read, write, and execute. In addition, there are three groups to which you can assign permissions; file owner, user group, and everyone.

The command chmod followed by three numbers is used to change permissions. The first number is the permission for the owner, the second for the group and the third for everyone. Here are how the levels of permission translate:

  • 0 = — No permission
  • 1 = –x Execute only
  • 2 = -w- Write only
  • 3 = -wx Write and execute
  • 4 = r– Read only
  • 5 = r-x Read and execute
  • 6 = rw- Read and write
  • 7 = rwx Read, write and execute

It is preferred that the group always have permission of 0. This prevents other users on the server from browsing files via FTP. Here are the most common file permissions used:

  • chmod 604 [filename]
    (r xr x r x) Minimum permissions for HTML file
  • chmod 705 [directory name]
    (drwxr x r x) Required permissions for directories
  • chmod 755 [filename]
    (r xr x r x) Required permissions for scripts & programs
  • chmod 644 [filename]
    (rwxr x r x) Permissions for data files used by scripts